
Assistly
An AI support agent that answers customer questions from a company knowledge base, drafts replies and escalates complex tickets to humans.
- Python
- LangGraph
- pgvector
- Next.js
The best AI projects target a specific, repetitive task with a measurable cost. We identify those opportunities, build a focused pilot, prove the value and then scale it across your operations.
We work with leading large language models and open-source alternatives to build assistants, agents and automations that plug into the tools your team already uses — email, CRM, helpdesk, ERP and internal databases.
Each solution includes guardrails, evaluation datasets and usage monitoring, so you know how accurate it is, what it costs and when it needs a human.
What you get
Measured, governed, production-ready
We treat AI like any other critical system — with tests, monitoring and clear ownership.
If any of these sound familiar, you're in the right place.
Teams spend hours copying data, triaging emails and writing the same responses.
Answers live in PDFs, wikis and inboxes that no one can search quickly.
Support queues grow faster than you can hire.
Demos impress but never make it into a reliable production workflow.
A complete capability set, delivered by one team — so nothing falls between the cracks.
Products with generation, summarisation and classification at their core.
Agents that research, draft, update records and hand off to humans when needed.
End-to-end automations across email, documents, CRM and ERP.
Ask questions of your data in plain language and get reliable answers.
Website, WhatsApp and in-app assistants grounded in your knowledge base.
Private deployments, access control, audit logs and data governance.
A focused, transparent process tailored to this type of work — with regular check-ins and visible progress.
Shortlist processes where AI saves measurable time or cost.
Build a focused proof of value with an evaluation dataset.
Integrate, add guardrails, monitoring and human review steps.
Roll out to more teams and continuously improve accuracy.
We recommend technology based on your goals, budget and team — not trends. These are the tools we use most often for this service.
We bring cross-industry experience and adapt every solution to the regulations, workflows and customers of your sector.
Patient apps, clinic management and secure health data workflows.
Online stores, POS, inventory and omnichannel experiences.
Client portals, practice management and workflow automation.
Fintech dashboards, reporting tools and secure transaction systems.
Concept projects that show how we approach this kind of work.

An AI support agent that answers customer questions from a company knowledge base, drafts replies and escalates complex tickets to humans.

A multi-tenant finance operations platform that automates invoice approvals, spend tracking and month-end reporting for growing teams.

A real-estate CRM that captures portal and WhatsApp leads, assigns them to agents and tracks every viewing through to closing.
Straight answers to the questions we hear most. Can't find what you're looking for? Our team is happy to help.
Yes. Most of our AI work integrates with existing systems through APIs — adding assistants, smart search, document processing or automation without rebuilding your product.
Share your goals and we'll come back with recommendations, a timeline and a clear proposal.